Terms & Condition

The terms of sale herein govern the contractual relationship between DuniaBD and the customers, as well as any purchase made through the DuniaBD commercial web site, whether the customers is a corporation or an individual ; as well as the general terms and conditions of use of the DuniaBD website for any visitor browsing the site. The acquisition of goods or services through the DuniaBD web site implies that the customers unreservedly accepts the terms of sale herein. The terms of sale herein prevail over any other general or specific terms which have not been expressly approved by DuniaBD
DuniaBD reserves the right to modify the terms of sale herein at any time. In this case, the applicable terms shall be those in effect on the date of the purchase order by the customers.

Use of the site:
The content of the site www.DuniaBD.com.bd can be consulted by the visitor/customers for strictly personal, private and non-collective use, freely for free content, in return for a purchase or subscription for paid content. The same applies to newsletters. It is strictly forbidden to reuse or market this content in a professional or commercial context, except with the express agreement of DuniaBD. Companies wishing to reuse the content of the site are invited to contact us at [email protected]

Characteristics of the goods and services offered for sale:
The goods and services offered for sale are those contained in the catalogue displayed on the DuniaBD web site. These products are offered for sale while supplies last. If, despite DuniaBD vigilance, any product becomes unavailable, DuniaBD will notify the customers by email to that effect as soon as the corresponding order is received.

Prices are listed on the DuniaBD website in BDT, excluding VAT & TAX. DuniaBD reserves the right to modify its prices at any time, with the understanding that exclusively the prices listed in the catalogue at the time of purchase shall be applicable to the customers.

One will define below as cart the intangible object gathering the whole of the Products selected by the customers of the Site in view of a purchase having clicked on these elements. In order to proceed with his order, the Customer chooses the Products he wishes to order by adding them to his cart whose content can be modified at any time. To make a purchase on the DuniaBD website, the customers must:
• Complete the identification form with the requested contact information or customer ID number if applicable
• Complete the online order form with all of the reference numbers for the items selected for purchase
• Validate the order after having verified its accuracy
• Make payment according to the specified terms and conditions
• Confirm the purchase order and payment order.
All of the provided information and the registered order constitute proof of the transaction. Confirmation by the customers signifies signature and acceptance of the concerned transactions. After the customers has completed a purchase order, DuniaBD will send the customes a confirmation email. Orders are processed by DuniaBD customer Service within 48 hours of the first working day following the date of the purchase order, except during the summer holiday period. DuniaBD reserves the right to cancel any order by a customers who is late with payment or who is party to an unresolved dispute with regard to a previous order. The customers has the right to modify the order until the date of dispatch of the ordered items, by contacting DuniaBD Customer Service. Faithful copies of purchase orders and invoices are archived by DuniaBD on a reliable and robust medium in compliance with the stipulations of country’s laws. DuniaBD archives are considered by the parties as proof of communications, orders, payments and transactions between the parties to the purchase.

Customer Service:
For all information or questions, DuniaBD customer service is at your disposal from Saturday to Thursday, from 10.00 am to 5.00 pm, by telephone & mobile at 01911 55 92 52 or by email at [email protected]

Payment is required at the time of ordering and must be made exclusively by bank debit or credit card, using the secure SSL protocol payment system to ensure that transmitted data is software encrypted and that no third party can intercept this data during transmission on the network.

products ordered in hardcopy form shall be delivered by postal mail to the address provided on the purchase order. the indicated delivery time is an estimate. if delivery takes longer than thirty days from the date of order, the customers may request the termination of the sale agreement and full reimbursement. however, no damages or penalties of any kind will be due as a result of a delay.

DuniaBD is held only to an obligation of means in the online sale process. DuniaBD may not be held liable for any prejudice or damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, service breakdown or other problems outside of its control.
All documents and every constitutive element on the DuniaBD web site are the exclusive intellectual property of DuniaBD. The reproduction, exploitation, redistribution or use of all or part of any visual, auditory or software element or document from the DuniaBD web site is strictly prohibited. Simple or hypertext links to the DuniaBD web site are strictly prohibited without explicit prior approval from DuniaBD.

Personal data:
DuniaBD applies the stipulations of laws. nominative information relative to the customers collected on the site is necessary to place an order and is intended for DuniaBD customer service in order to process the order. in consequence, this information may be processed by an automated system. the customers/ visitor has the right to access, rectify and delete data concerning him/her in accordance with laws.
the sales terms and conditions herein are subject to bangladesh law, in case of dispute, the bangladesh courts are competent.